They will not help me to do that

Dia away from Encino, California () We enrolled in eHarmony and you will, within 2 hours, decided to cancel just like the I would receive websites We well-known. We experience the site and you may was taught to-name an 800- amount. I happened to be told that given that We prior to now got an account (which i inside the good faith sensed try closed) they might personal the membership basically wished nonetheless perform maybe not refund my personal mastercard with the $251 for the that-seasons registration. Y off Vancouver, Canada () We accompanied eHarmony set for a one-year-membership away from $250 (step three monthly obligations out of $).

We signed my account online and emailed a customer features agent. My June bank card declaration implies that eHarmony has billed me $ having one minute repayment. I emailed the organization to try to care for this problem however, the effect I’d right back was they aren’t able to terminate my personal registration and the third fee could be billed towards . The reimburse rules may be very vague and you may mistaken. Its consumer properties agent. Courtney of Venice, California () I believe eharmony possess untrue ads. In the first section of the current email address they boost an alternative provide off 3 months into the cost of step one.

Therefore. Wayne from Coconut Creek, Florida () I have found this company to-be extremely misleading. It advertise high suits, however the of them that they sent me personally was in fact not. I signed up to make use of its free eight-big date trial. It did not work with me personally, so i attempted to terminated on line but I obtained a contact stating I had to name during regular business hours. The person We spoke in order to spoke me personally out of canceling by giving me an alternative eight 100 % free days. I attempted they again and still desired to cancel but it day anyone I spoke so you can really was rude and told you I had gone after dark 1 week trial. She said I am able to not get a refund and advised me personally to just keep using the full time which i got currently paid back to have.

A month later on, I found the support is poor and never meeting my means, therefore i chose to cancel the services

I informed her that we was not looking for using their features however, she told you also crappy, you are not getting a refund. Miranda away from Clarksville TN () We enrolled in annually from the eharmony becuase of your high “deal”. I was signed up for per week and you will decided to terminate my personal characteristics (I experienced a thin point standards plus in six weeks I got more fifty suits, if you ask me it had been also crazy so there are not a chance to seriously navigate by way of all of that with ease). It turned out which i was 8 circumstances after dark go out maximum and they’ll not reimburse the currency. We told all of them they can fees me personally for the entire month, just not the year and additionally they don’t invest in they.

However, as you see, near the bottom of your own web page, regarding 2nd so you’re able to history part, it alter to 3 days into cost of step 1 Per Times

We have tried many time locate ahold of somebody and they remain advising me to make a letter, that i did and you will got a basic means page back how they may maybe not help me to and that they have been browsing obtain currency, (just who expects problems within just letter in the modern go out? I’ve canceled my credit and you may decide to report any afterwards charges as fraudulant. Meanwhile I could continue steadily to inquire Louise Guerin (Customers Interactions Movie director) having a solution. Yveth from Lanham MD () Extremely dissatisfied, I siged up to have 1 month demonstration, payed the brand new subsription, their already been thirty days while the, You will find emailed eharmony, terminated the new membership, they haven’t yet taken care of immediately me personally, otherwise returned my mony. They don’t Esloveniano mujeres sexys record a telephone number so you’re able to customer care otherwise provide an email address to store an open comunication.